Rollercoaster ride

After the great review I left for the sales department, I was in for a Rollercoaster ride and I thought it would only be fair to share the other side of the company.

The sales department is great. I have to reiterate that. However, the car I bought, which was in the 200 thousands and "assessed to be in good conditions, stalled and died on the N1 without warning.

From there on, i have spent more than a fair share of my time and money resolving a dispute. When the car it was on me to prove that I didn't do anything to it and had to pay for diagnostics report, which wasn't accepted by the department. I was then required to get the engine stripped. This took roughly a month to prove that the car had a fault from the time I bought it.

After proving this, it took further 2 months of following up with agents and finance department to get them to tow the car and pay the financing bank the settlement. 2 Months!!!

For these 3 horrible months I was still paying the car installment and insurance because the car was still in my name and in my possession. When they finally did pay the ban, I had to start begging for a proof of payment.

One star for the sales, and another star cause they paid. But after that fight, that's all the stars I can master to give the company