MM
Mandi M

1 reviews | Active since Jan 2021

22 Jun 2023, 13:38

Riverhorse WeBuyCars WORST SERViCE

WeBuyCars Riverhorse Branch - Worst service ever!!!! Pontsho Moema - no customer orientation, none whatsoever. Bought vehicle, couldn’t take it home because they had to fix tyres - vehicle was sent to 3rd party by the branch I was left in the dark with developments. Had to dig and dig for status of the vehicle…upon emailing them - they had the audacity to refer me to the 3rd party whom I never had a deal/contract with.

Poorest service ever.

0
Replies (2)
Webuycars.co.za
Webuycars.co.za's reply22 Jun 2023, 14:40
Official
Dear Mandi

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
MM
Mandi M's update14 Jul 2023, 15:21
Reviewer Update
I have yet to be responded to. Recently I received a call to assist with returning the vehicle as it’s in no condition as per report and advert. I want a replacement vehicle. Since beginning of June I paid in full and it’s now July I still sit without a vehicle