Riverhorse Valley Durban we buy cars TERRIBLE!!!!!!

I purchased a car with the Riverhorse branch, Durban on 02 June 2023. Paid full amount. On 08 June 2023 I was supposed to take delivery of the car but after being ignored most of that day - they couldn’t let me take delivery as the car had issues they needed to fix. The car was sent to a third party only to discover more problems which were not released to me. The car is still with THEIR third party and I have never set foot in that car. I have been emailing and phoning with no response. Their employee dealing with the case referred me to a manager whom they refused to give contact details not even an email address for escalation