SN
Sumeshan N

1 reviews | Active since May 2013

23 May 2024, 12:16

Resolution Needed for Car Registration Delay

I hope this message finds you well. I am writing to express my concern and frustration regarding the registration process for the vehicle I purchased from "We Buy Cars." It has been over a month since the purchase, and I am still without the necessary registration documents to use the car as an Uber vehicle.

When I bought the car, I paid R6000 for the licence and registration service. However, despite multiple follow-ups, I have yet to receive the registration. Each time I call, I am given a different story, and this lack of consistency and transparency is causing significant delays and inconvenience.

As an Uber driver, having a registered vehicle is crucial for my livelihood. The ongoing delay is not only impacting my ability to work but also causing financial strain.

Given the circumstances, I would appreciate it if you could expedite the registration process immediately. If this is not feasible, I kindly request a full refund of the R6000 paid for the licence and registration so that I can handle the registration process myself.

Thank you for your attention to this matter. I look forward to your prompt response and a swift resolution.

0
Replies (1)
Webuycars.co.za
Webuycars.co.za's reply23 May 2024, 13:58
Official
Dear Sumeshan

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards