1 reviews | Active since Jul 2016

07 Sept 2020, 17:15

Repairs never fully completed.

I bought a car here that I've had limited use of because I keep needing to send it back for further repairs.

The car was serviced when I first signed the contract and those fees were added to my account. I received the car 5/8/2020.

11/8/2020 it broke down while I was driving on the highway. I sent it back for repairs and it came back to me 18/8/2020.

On 23/8/2020 the car was sent back to fix the warning light that was on and was returned the same day.

On 30/8/2020 the car was once again sent back for repairs for the warning lights. It is now 7/9/2020 and I have still not received the car and am now being told it will be another 2 days.

So out of the 33 days since I collected the car, it has been sitting at the mechanic for about half that time. I've asked for a courtesy car in the meantime and was refused.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply08 Sept 2020, 10:48
Official
Thank you for making us aware of your experience with us. Your query is being investigated through our centralised customer care system. We will provide you with feedback as soon as possible. Regards