RM
Rabelani M
1 reviews | Active since Mar 2023
14 Mar 2023, 01:51
Refused to refund my deposit
Am so disappointed about at service i got from webuycar at the dome branch the guy by the name is terence i paid the deposit of the car after he give me the invoice to go to capitec bank because the car was supposed to be financed by capitec bank unfortunately the bank when they checked what amount I qualify the amount was little to the price of the car and the lady she was helping me at the bank she call the guy am no longer qualify for the big amount now the giy refuse to refund my deposit
Helpful (0)
Replies (5)0
Replies (5)
Webuycars.co.za's replyOfficial
14 Mar 2023, 09:01Dear Rabelani,
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Webuycars.co.za's reply14 Mar 2023, 09:01
Official
Dear Rabelani,
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
RM
Rabelani M's updateReviewer Update
14 Mar 2023, 11:27How long it gona take to get my refund into my account because i pay deposited the money yesterday around 13h00 at the dome branch I will send the guy who was helping me the prove payment via email please i want that money guys R2500 is a lot of money
RM
Rabelani M's update14 Mar 2023, 11:27
Reviewer Update
How long it gona take to get my refund into my account because i pay deposited the money yesterday around 13h00 at the dome branch I will send the guy who was helping me the prove payment via email please i want that money guys R2500 is a lot of money
Webuycars.co.za's replyOfficial
14 Mar 2023, 14:06Hi Rabelani,
We have escalated the matter internally and our team will be in contact soon.
Regards
We have escalated the matter internally and our team will be in contact soon.
Regards
Webuycars.co.za's reply14 Mar 2023, 14:06
Official
Hi Rabelani,
We have escalated the matter internally and our team will be in contact soon.
Regards
We have escalated the matter internally and our team will be in contact soon.
Regards
RM
Rabelani M's updateReviewer Update
22 Mar 2023, 16:32Thanks webuycar the dome for refunding me am looking forward to do business with you again🙏
RM
Rabelani M's update22 Mar 2023, 16:32
Reviewer Update
Thanks webuycar the dome for refunding me am looking forward to do business with you again🙏
Webuycars.co.za's replyOfficial
03 Apr 2023, 08:11Good Day,
Thank you for bringing your concern to our attention.
This matter has been investigated and feedback has been provided to you accordingly via email.
We regard this matter as closed.
Regards
Thank you for bringing your concern to our attention.
This matter has been investigated and feedback has been provided to you accordingly via email.
We regard this matter as closed.
Regards
Webuycars.co.za's reply03 Apr 2023, 08:11
Official
Good Day,
Thank you for bringing your concern to our attention.
This matter has been investigated and feedback has been provided to you accordingly via email.
We regard this matter as closed.
Regards
Thank you for bringing your concern to our attention.
This matter has been investigated and feedback has been provided to you accordingly via email.
We regard this matter as closed.
Regards