1 reviews | Active since Apr 2024
Refund not paid after a month of promises
I visited webuycars jhb south around the 19th of August i saw a car i liked and i paid the reservation deposit so i can go back and take it once my money was in. I then returned for the car and purchased it. I paid the full price of the car with my reservation deposit still with them, Sifiso my consultant had said they would refund me my deposit. I have been waiting since that day till today the 25th of September 2024, i contacted webuycars customer care asking for my money, they requested some documents and i sent them but the refund was never processed, i contacted Sifiso he told me he would get the refund processed but he never did. I wouldn't advise or recommend webuycars jhb south to anyone or else you'll lose your money, they are not to be trusted, on the day of the purchase i was forced to write a good review on Google about them or else the car that i had just purchased would be able to go out because after that review there is a code the send to the consultant that will allow you to get out of the store and leavevwith your yet you have paid for it. I am so disappointed in webuycars and i want my money back, this is the last time ibam working with you guys, you dont deserve my support at all
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
