SB
Samuel B
1 reviews | Active since Aug 2023
27 Aug 2024, 21:15
Refund for reservation ****
Nathaniel Sithole has failed to refund our R5000 reservation money paid via card at the Dome branch. The people on the call centre refuse to connect me to a manager after i pleaded with them several times. They keep taking me back to Nathaniel who promised a proof of payment to no victory. Please be careful of this Webuy cars ****.
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Replies (2)
Webuycars.co.za's replyOfficial
28 Aug 2024, 08:24Dear Samuel,
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Webuycars.co.za's reply28 Aug 2024, 08:24
Official
Dear Samuel,
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
SB
Samuel B's updateReviewer Update
30 Aug 2024, 07:111FB910014 - Nissan *****th
I have sent an email to customer care and called the call centre yesterday and the lady who was assisting said the manager will call within an hour. I have not received a call from any manager.
I really like you a ****, please refund my money and then we part ways.
I have sent an email to customer care and called the call centre yesterday and the lady who was assisting said the manager will call within an hour. I have not received a call from any manager.
I really like you a ****, please refund my money and then we part ways.
SB
Samuel B's update30 Aug 2024, 07:11
Reviewer Update
1FB910014 - Nissan *****th
I have sent an email to customer care and called the call centre yesterday and the lady who was assisting said the manager will call within an hour. I have not received a call from any manager.
I really like you a ****, please refund my money and then we part ways.
I have sent an email to customer care and called the call centre yesterday and the lady who was assisting said the manager will call within an hour. I have not received a call from any manager.
I really like you a ****, please refund my money and then we part ways.