TM
Thabo M
1 reviews | Active since Sept 2022
26 Aug 2024, 14:46
Refer 74137
I bought a car with WBC on the 20th August 2024 at WBC south Johannesburg, the vehicle came with mechanical fault which I noticed on test drive however sales person advised me that it was low coolant, need water refill then it will disappear, and upon arriving home I noticed the car has water leak and informed sales person with no direction to assist I then wrote to customer service which advised me to take care to their work and send them a quotation which was done however to date I have not received any feedback and I now left with no choice but seek reimbur*****t as the service is not what I expected from reputable company.
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Replies (2)
Webuycars.co.za's replyOfficial
26 Aug 2024, 16:07Dear Thabo,
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Webuycars.co.za's reply26 Aug 2024, 16:07
Official
Dear Thabo,
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
TM
Thabo M's updateReviewer Update
30 Aug 2024, 08:47We Buy Cars demonstrating arrogance on my plea for them to resolve my quiry to date to response received this is guy whom is supposedyo be followingup on my request and keep me informed *** however the after sale department is not interested, even after logging my complaint on hello peter they don't bother at all, ombudsman should know about this arrogance displayed with consumers.
TM
Thabo M's update30 Aug 2024, 08:47
Reviewer Update
We Buy Cars demonstrating arrogance on my plea for them to resolve my quiry to date to response received this is guy whom is supposedyo be followingup on my request and keep me informed *** however the after sale department is not interested, even after logging my complaint on hello peter they don't bother at all, ombudsman should know about this arrogance displayed with consumers.