JN
Jacques N

1 reviews | Active since Aug 2021

06 Sept 2021, 15:46

****py service

I Bought two cars at Webuycars Germiston, first Alpha Romio Mito: Bought this car cash as stipulated on the Dekar the following was fault: Tires, oil leak, Catalyst was missing and somethin els. there was no mention of the engine lights and the the steering light, had the car for a few day and all of it started acting up, mentioned this to them and was advised nothing can be done about it for the car is foots stoots. I agree foot stoots viewing the dekar list..... The second car is a Ford Fiesta: this was bought using the banks, same scenario of the Dekar, when i got home you can clearly see that someone forched the panel and the aircon does all of a sudden not work. I agreed that we buy cars may activate my warranty to assist to fix the issue and if there is a difference they will settle it, again i was accommodating sacrificing my warranty to accommodate them. It is been a week now and i still do not have a car, what a bit about the client ... forgot how useless there follow up is and i had to do all of this as well then they have the decency to charge me an admen fee, what admin if i do it all for them, and there finance department no words for them....

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Replies (2)
Webuycars.co.za
Webuycars.co.za's reply06 Sept 2021, 16:46
Official
Thank you for making us aware of your experience with us. Your query is being investigated through our centralised customer care system. We will provide you with feedback as soon as possible. Regards 
JN
Jacques N's update22 Sept 2021, 22:33
Reviewer Update
It is now the 22nd and the stuff is not fixed, I as well found out that my Fiesta that I bought through the bank did not go to road worthy, how ******* is that, and the license disk is expiring in October.... The Alpha that I bought cash I am still waiting for the papers, the question is did they sell me an ******* car... I think the best is to take the cars back for they are not bringing there part, if I can advise anyone do not buy cars at we buy cars, they are busy with that looks like ******* stuff and is not reliable.... And no one follows up, it is like the attitude is, if the client does not follow up they will forget....