Promises are just lies

22 August 2021, I app**** for Finance through Webuycars. The F&I then, Mohladi was SO helpful, kept me in the loop the whole time. 25 August 2021 the finance was approved. Same date I switched my vehicle of choice to a better car that had no defects and was Roadworthy compliant. The new F&I reserved the vehicle for me. The sale bounced from a sales guy named Christian to the Sales Manager. Promises were made day in and day out. The sales manager informed me that he can not send the car for service without a signed OTP. To date 31 August 2021 I have not received my OTP to sign. Again promises it will be sent and still nothing! This is my first car and obviously I am beyond excited and now I get this service. From the largest second hand car retailer in South Africa. Like seriously. Do you treat all clients like this. The Germiston Branch really need to be taught how to treat clients. Do not make effin promises if they are just lies! Totally disgusted. So now, still no OTP, meaning service is not done and Roadworthy still needs to be done!