TW
Tim W

1 reviews | Active since Jan 2023

27 Jan 2023, 16:29

Professional service with integrity

In the midst of selling (to re-buy,) our vehicle my husband had a medical emergency. We were bound by honour to hand over in reasonable time; now my husband was in intensive care... It was up to me.

I arrived at WeBuyCarsPE dripping with 2 shopping bags of personal items I'd grabbed as we dashed to the hospital. I was blessed that Sachin Swartz was allocated to help me.

Sachin soon narrowed down the search criteria via their excellent database.. We identified the closest match ..

The excellent service due to: * large stocks; greater choice * excellent database to facilitate search;

It could all fall down at that point IF you have a disinterested, or dishonest, salesperson.

Sachin was so-o-o helpful. (It's stressful trying to swap vehicles, and get it right; even without personal emergencies..) There was a FICA issue that needed resolving. Sachin took me to the bank to solve the problem. The FICA delay caused a gap where I'd handed our bakkie over, but we couldn't transfer delivery of the replacement vehicle. Sachin dropped me at our relations' home, and fetched me at an appointed time the following morning.

Sachin Swartz literally went the extra many miles to make the deal work and lessen the stress at this time when my husband was ill; even carrying my hand luggage; solving every glitch. He is so professional. One senses a high degree if INTEGRITY and it SHONE through the whole experience!

An excellent business without first rate staff would fall down. WeBuyCarsPE is a professional and fast-moving outfit. Sachin is an absolute credit to his firm. (I met a friend of his; also staff member) over the day and a bit of transacting. I still remember his name too, because they were welcoming, polite, friendly and, above all, PROFESSIONAL

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply28 Jan 2023, 09:41
Official
Thanks for the excellent feedback Tim!