Previously I had a bad encounter with the car I bought, we buy cars, took the car back and did the refund

Previously I had a bad encounter with the car I bought, we buy cars, took the car back and did the refund. Even though it was a long and stressful process, as the car was sent for repairs for too long, but they did keep their word and helped in clarifying, explain and keep me up to date. So I was really pleased, as a result I went back to the same branch, Silverlakes and I was still assisted by the same Sales Rep, Phanuel whom always delivers top customer service.