Poor service Johannesburg Southgate

I am writing to express my dissatisfaction with the recent service I received at the Johannesburg Southgate branch regarding the licensing and registration of my vehicle. After I paid for both the licensing and registration, I was given license plates that were improperly sized. The plates are excessively long and do not fit the standard plate holder on my car. To make matters worse, the plates were attached using only a single double-sided tape, which is extremely inadequate and unsafe, as the plates are now loose and could fall off at any moment.

When I raised this concern, I was met with rude and dismissive behavior. The staff member’s attitude was unprofessional, and I was told to go and complain elsewhere. It is important to note that this is not just a small inconvenience but an issue that could affect the safety and legality of my vehicle on the road.

I paid for this service in good faith, expecting a professional and efficient resolution. Instead, I have been left with subpar service and an unsafe vehicle. I am disappointed by the lack of professionalism and the discourteous treatment I received. This situation needs urgent attention, as it reflects poorly on the reputation of your company.

I request that this matter be resolved promptly by issuing proper-sized plates and ensuring they are securely mounted. I also hope that appropriate action will be taken regarding the staff's conduct to prevent similar incidents in the future.

Thank you for your immediate attention to this matter.