Poor service from We Buy Cars

I bought a vehicle from WBC Silverlakes on 21 April2024.The vehicle is financed through my bank. The vehicle is still under warrantee from the manufacturer. It was a Dekra Platinum Vehicle with 100000km. When i went for a test drive the speedo was not working. This was covered under warrantee. I collected the vehicle and was told that the diesel filter housing is leaking and that they already made a booking for warrantee repairs at Mahindra. I agreed to take it to Mahindra to get this sorted. The vehicle needed to be serviced before they could do any warrantee repairs at a cost of R4700,00. Further more the central locking is not working and does not fall under warrantee and will cost a further R7000 to repair. This was never brought to my attention by WBC. There after the warrantee repairs was done as well as some out of warrantee repairs which WBC refunded me for, ie the diesel filter housing, the filter inside the tank and the speed sensor. Problem is. The vehicle had a valid roadworthy certificate on date of purchase. WBC said it takes 7-21 days for the license and registration. Bare in mind i took delivery of the vehicle on 21April 2024. On 19 May 2024 i sent Simon Bezuidenhout From WBC Silverlakes a mail to ask when i will receive the license disc and numberplates. on 22 May he rep**** the there is a back log from there licensing department but he will come back to me.From: Kobus Jordaan <***> Sent: Sunday, May 19, 2024 5:10 PM To: Simon Bezuidenhout <***>; Phillemon Mahwayo <***> Subject: Re: Remittance Advice

Good day Simon

I want to know when I am getting the licence plates for the S6 Karoo. It has now been 30 days. From: Simon Bezuidenhout <***> Sent: Wednesday, May 22, 2024 9:48:04 AM To: Kobus Jordaan <***>; Phillemon Mahwayo <***> Subject: RE: Remittance Advice Good day, Kobus

Sorry for the late response, I was on leave. I did follow up with our licensing department and they have a back log at the traffic office, I did ask that they mark this matter as urgent. As soon as I have feedback from them, I will be in touch.

My apologies for the inconvenience caused.

Kind regards,

Simon Bezuidenhout F&I Trainee

*** On 4 June 2024 i did yet another follow up since i did not hear from them again. From: Kobus Jordaan <***> Sent: Tuesday, June 4, 2024 4:46:13 PM To: Simon Bezuidenhout <***>; Phillemon Mahwayo <***> Subject: Re: Remittance Advice Good day Simon

Just another follow up regarding my lisence plates

Kind Regards On 5 June i received feed back that i need to take the vehicle to Dekra to renew the road worthy. Good afternoon Mr Kobus,is there a dekra roadworthy station close to where you live? The roadworthy on the car expired before they can do licensing so we need to do roadworthy on the car again to get the license disc,so if there’s dekra roadworthy close to you I can send the order slip to do roadworthy

The vehicle was taken to Dekra and now failed roadworthy after 2 moths of driving and doing 8000km after purchase. I was told by WBC that i must now first get the repairs done out of my pocket before they will do the license for the vehicle. Repairs i do not even know what the vehicle failed on because We Buy Cars have the report with them and it has not been given to me.

How is this my problem seeing that We Buy Cars took their time with the registration.