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Marius V

1 reviews | Active since Jun 2013

23 Feb 2023, 09:13

Poor Service from JHB South Branch.

Good Day,

I made an application on your website yesterday in regard to 2 vehicles. 1 x Ford Ecosport 1.5 dci - Stock Number: 97B604784 and 1 x Ford Ranger 3.2 4x4 Double Cab - Stock Code: 623A10299. Till to date no one of We Buy Cars even bothered to contact me back in regards to this. I also want to trade my 2006 Jeep Wrangler in - Old Stock Code: 75DC06414.

My needs has changed and the Jeep is not working for me anymore.

I even email your customer care yesterday and no reply back if you receive my email nor my application for the 2 x vehicle deal.

This is really poor service from JHB South Branch. Really. Am I going to struggle again like last year and do I rather have to email the owners of We Buy Cars like last year as well?

I will do that gladly as then I will get answers from you

0
Replies (4)
Webuycars.co.za
Webuycars.co.za's reply23 Feb 2023, 09:41
Official
Dear Marius,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
MV
Marius V's update23 Feb 2023, 09:47
Reviewer Update
Thank You

MV
Marius V's update23 Feb 2023, 12:07
Reviewer Update
I am still awaiting feedback. I did not receive any feedback as yet. If you cannot get hold of me then that means I am in a meeting. Forward me an email. I wanted my 2 x vehicles tomorrow already and at this going rate this is not going to happen!! My next email will be to the owners of We Buy Cars as this is really pathetic service I receive once again. By this going rate I am going to lose out on these vehicles due to your staff incompetence.
Webuycars.co.za
Webuycars.co.za's reply02 Mar 2023, 10:01
Official
Good day,
We have requested feedback just now and will follow up soon.