Poor service

Item: Webuycars.co.za
Rating: 1
Author: Veronica K

Very poor customer services. Staff member negligence with misplacing vehicle keys. Took full 48 hours to conclude a deal after customer trave from the Eastern Cape, forced to remain an extra day, suffer one day's loss of income and no explanation or apology received from staff member, Tumelo.

Helpful (0)

Replies (2)

Webuycars.co.za's replyOfficial

03 Jan 2024, 17:23

Dear Veronica

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards

Webuycars.co.za's reply03 Jan 2024, 17:23

Official

Webuycars.co.za's replyOfficial

04 Jan 2024, 10:54

Good day,

Thank you for bringing your concern to our attention.

This matter has been investigated and feedback has been provided to you accordingly via email.

We regard this matter as closed.

Regards

Webuycars.co.za's reply04 Jan 2024, 10:54

Official