Poor Service

Very poor service I am receiving from WeBuyCars and I can see that there is a ****** element regarding my case. The customer service agent by the name of Cheryl at webuycars riverhorse valley is very arragont, And she told me that she is dealing with alot of cases of people who pays alot of my R50000 is a small change, and this matter needs an urgent intervention as the vehicle was misrepresented during the sale. It has been two full weeks now without any resolution as she is not doing her job, always she tells me she has escalated the mater to head office but no result and she always says 24-72hours but nothing happens. On Thursday she told me to get out of her office because I wanted answers regarding my case . Is that what you guys teach your agents to speak like that to customers after the sale of a vehicle? I am sorry but I think it about time I take this matter to another level and Webuycars will loose a couple of customer,as I have been incontact with a few journalists and they are ready to expose Webuycars and I am going to sue the company and claim for damages as the vehicle was misrepresented during the sale.