Poor Sales Experience

My experience at the Silver Lakes branch was mixed. The warehouse and car selection were impressive. However, the sales staff was a significant problem. They congregated at the help desk, seemingly preoccupied with their phones, and were unresponsive to customers. Despite repeated requests for assistance, we waited a frustrating 30 minutes before a salesperson finally came to us. This only happened after I became quite assertive. The salesperson who eventually assisted us was unhelpful, appeared disinterested, and even provided incorrect information about the vehicle we were interested in. His demeanor made me want to leave immediately. While the cars and facility were good, the poor service significantly detracted from the overall experience.