Poor licensing services

Poor service I received from webuycars Christine Reeks and Zaadre from their licensing department . I bought a commercial vehicle on the 14th of March struggled to get the vehicle temporarily number, followed up on the license registration and ended up paying over 800 for printing docs because of a expired license. Now I am told they did not request new registration number as the old one was GP and required no new license. Now I am being sent up and down no one know where my plates are. Please refund my money and get me my license plates as well as the jerk that Chris said he will find as it was taken out of the vehicle bag.