Poor ethics of sales persons.

The worst service ever at Silver Lakes Branch. I app**** for a car the first time on 16 September 2021, after a week without hearing anything from them I had to contact them, only then I was informed that my loan has been approved, then came the first issues. They supply Dekra reports with each car, yet the vehicle that I had selected did not list the turbo, nor do they mention anything that the service has to be done by them and that it is not like other garages that it is included in the price as advertised. all of this has to come on top op the price that they sell the vehicle for. On the 23rd of September after the sales assistant informed me that I have to pay an additional R 20 000.00 I said that I would rather look for another vehicle. I selected another vehicle, that at this point was at their JHB South branch, and the sales person assisting me advised me that he will let the vehicle be moved to Silver Lakes Branch, and that the financing is in place and the collection can be done on tuesday 28 September 2021. when I contacted the sales person on the 27th September he was not availiable, and yet has not been availiable. On the 28th of September I got in contact with the appointed sales persons team leader, which at this point is trying to remediate the situation, as the promised vehicle for delivery on the 28th of September has since been sold. I was told that the situation would be sorted today 29 September. I am hesitant to believe them.