JL
Jeremy L

1 reviews | Active since Nov 2017

19 Jul 2025, 05:19

Poor customer service no costumer care

I bought a vehicle and have had nothing but problems since day one. The car was faulty, and instead of being met with support or urgency, I was given the runaround. The after-sales service, especially from Carin Dreyer, has been absolutely shocking – no real help, no proper updates, and no effort to resolve the issue.

I’ve been left without a working vehicle and had to constantly follow up just to be ignored or given vague answers. It’s clear that once the sale is made, they no longer care about the customer. This has been one of the most frustrating and disappointing experiences I’ve had.

Save yourself the stress – take your business elsewhere.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply19 Jul 2025, 09:30
Official
Hello Jeremy,

Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.

We are currently looking into the matter and will get back to you with an update as soon as possible.