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JV
Jurianna V

1 reviews | Active since Oct 2024

11 Oct 2024, 10:31

Poor customer service

We paid a R4000 deposit to buy a caravan from We buy Cars Dome. The transaction was finalised and we took ownership of the caravan on 5 September 2024. We are still struggling to get the refund on the deposit. No feedback after many emails send and still no refund.

0
Replies (4)
Webuycars.co.za
Webuycars.co.za's reply11 Oct 2024, 14:54
Official
Dear Jurianna,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
Webuycars.co.za
Webuycars.co.za's reply14 Oct 2024, 15:34
Official
Dear Jurianna,

Thank you for bringing your concern to our attention.

This matter has been investigated and feedback has been provided to you accordingly via email.

We regard this matter as closed.

Regards
JV
Jurianna V's update14 Oct 2024, 18:46
Reviewer Update
Good day,

Thank you for your reply. Unfortunately i did not receive any feedback via email, as stated.

Webuycars.co.za
Webuycars.co.za's reply15 Oct 2024, 09:02
Official
Hi Jurianna,

Thank you for bringing your concern to our attention.

This matter has been investigated and feedback has been provided to you accordingly via email.

We regard this matter as closed.

Regards