LM
Lerato M

1 reviews | Active since Aug 2021

18 Feb 2026, 15:58

Poor Customer Service

I have still not gotten assistance. It has been a month and I am still waiting for a settlement and a refund for my car. I haven't had a vehicle for 11 day and I returned it on the 17 January 2026 due faulty and it opposed a risk as it was not road worthy.My kids are struggling to go to school as we travel in the same car and now I have put them in an uber . I pray every day that nothing bad happens to my kids. CAN MY ISSUE BE RESOLVED ASAP!!!!

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply19 Feb 2026, 08:51
Official
Hello Lerato,

Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.

We are currently looking into the matter and will get back to you with an update as soon as possible.