Poor Customer Service

Item: Webuycars.co.za
Rating: 1
Author: Tyrus G

My wife and I had the worst experience at WeBuyCars in Springfield Park, Durban. The staff were quite unhelpful and many of the staff members were on their phones while answering the questions I had. I ended up trading my car in at Hyundai and received great service from them.

Helpful (0)

Replies (2)

Webuycars.co.za's replyOfficial

10 Jan 2024, 15:51

Dear Tyrus

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards

Webuycars.co.za's reply10 Jan 2024, 15:51

Official

Webuycars.co.za's replyOfficial

11 Jan 2024, 15:02

Good day,

Thank you for bringing your concern to our attention.

This matter has been investigated and feedback has been provided to you accordingly via email.

We regard this matter as closed.

Regards

Webuycars.co.za's reply11 Jan 2024, 15:02

Official