1 reviews | Active since Apr 2013
POOR AND MISLEADING CONDITION REPORT
I bought the Opel Mokka from the Dome branch of Webuycars. The condition report states that the windscreen is clean with no chips. When I went for a test drive, I showed the salesman Jay some scratch marks on the driver side, and he said it is probably just dirt. It turned out to be scratch marks left by operating a wiper without the rubber. Cost to repair R1208. The report mentions 2 front tyres being worn. No mention made that the front brake disks were in very poor condition. The workshop I took the car to, could not even skim the disks. Another R3761 to replace. Tappet cover oil leak visible, cost to replace – R3042. Report states all clean. Water pipe had to be replaced as it was cracked - R617. Condition report states no pipes had any visible cracks. The car has no power, it battles up each incline, no mention in the condition report. Surely if a car has a T (“Turbo”) it should be tested, it’s a major component. If I knew the car’s turbo was not operational, I would not have bought it. R21 174 to get the turbo operational again. I sent an email to customer care on Wednesday, now 2 days later, nobody had the courtesy to call me. I am left without answers.
Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.
We are currently looking into the matter and will get back to you with an update as soon as possible.
Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.
We are currently looking into the matter and will get back to you with an update as soon as possible.
