MN
Mpumelelo N

1 reviews | Active since Apr 2013

10 Jul 2024, 14:07

Poor aftersales support

Salesperson is unable to tell me what is going on. Call centre is unable to give me feedback as to when my licensing will be done. This is really frustrating for us customers. If the dealership does not know what is going on what recourse do we have as customers.

0
Replies (2)
Webuycars.co.za
Webuycars.co.za's reply10 Jul 2024, 15:10
Official
Dear Mpumelelo

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
MN
Mpumelelo N's update19 Jul 2024, 12:54
Reviewer Update
Today is the 19th of July and I still have not been assisted.
Paying customerd should not be treated in this manner.