SS
Stanford S

1 reviews | Active since Jul 2011

13 Aug 2023, 13:48

Poor After Sales Support

Struggling to get we buy cars to provide details, from previous owners, on what was done to a car i purchased from WeBuyCars Springfield. OEM Chevrolet, indicated after i took the car for repairs that they saw that the hea gasket Engineering was recently done and requested that WeBuyCars provides details of what was done, so that there can be cer*****y that this was done right.

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Replies (2)
Webuycars.co.za
Webuycars.co.za's reply14 Aug 2023, 09:13
Official
Dear Stanford

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
Webuycars.co.za
Webuycars.co.za's reply14 Sept 2023, 14:49
Official
Good day,

Thank you for bringing your concern to our attention.

This matter has been investigated and feedback has been provided to you accordingly via email.

We regard this matter as closed.

Regards