NP
Nomi Prusent-Ndhlovu
1 reviews | Active since Dec 2019
16 Mar 2024, 12:35
Poor After sales service
I am deeply saddened by the poor service that I have received from Webuycars. After 3 months of purchasing a vehicle I still do not have registration papers and spare key. I bought a vehicle on the 29th Dec 2023 at the Brackenfell branch in Cape Town. I have sent several follow up emails to the salesman, branch manager and F&I but to no avail. I still do not have my car registration papers and spare keys. I logged calls with their online customer service: references 53309, 53821, 54456 which get closed without issue`being resolved.
Thank you, I would appreciate it if this get can get their attention Regards, Unhappy customer
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Replies (1)Webuycars.co.za's replyOfficial
16 Mar 2024, 12:38Good day,
It's unfortunate to hear this. We would like to get more information regarding your experience.
Would you please complete our Customer Care form here: www.webuycars.co.za/customer-care in order for us to do so?
It's unfortunate to hear this. We would like to get more information regarding your experience.
Would you please complete our Customer Care form here: www.webuycars.co.za/customer-care in order for us to do so?
Webuycars.co.za's reply16 Mar 2024, 12:38
Official
Good day,
It's unfortunate to hear this. We would like to get more information regarding your experience.
Would you please complete our Customer Care form here: www.webuycars.co.za/customer-care in order for us to do so?
It's unfortunate to hear this. We would like to get more information regarding your experience.
Would you please complete our Customer Care form here: www.webuycars.co.za/customer-care in order for us to do so?
