CS
Carel S

1 reviews | Active since Jun 2014

09 Dec 2024, 14:36

Poor After Sales and Communication. Thinking of paying a holding deposit to WBC? DON'T!!

Why is WBC quick to take your money and very quick when one shows interest in a vehicle, but when it comes to after sales where there's no money "in-it" your silence becomes deafening??

I have requested my deposit to be paid back!!! I even sent all my docs (ID, Proof of Banking Details, Screen shot of my user profile showing the 5K balance) a week ago but NO ANSWER!!!

Come on guys! You are busy tarnishing the WBC brand! Just look at HelloPeter! The negative feedback is growing daily. I am 100% sure the investors in WBC won't be happy if people start backing away from WBC. You need to work on your after sales!

PAY BACK THE MONEY!

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Replies (2)
Webuycars.co.za
Webuycars.co.za's reply09 Dec 2024, 14:41
Official
Dear Carel

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
Webuycars.co.za
Webuycars.co.za's reply10 Dec 2024, 09:40
Official
Hi Carel,

Thank you for bringing your concern to our attention.

This matter has been investigated and feedback has been provided to you accordingly via email.

We regard this matter as closed.

Regards