Poor After Sale Service

Purchased a vehicle on auction. Collected it on the 18th of December 2024 from Brackenfell branch, Cape town. Drove the Car up to Durban on the 19th and 300km away had a breakdown with it. Fixed it on the site of the road just to get to Durban. Then had to get a mechanic to have it repaired and have the car accessed, We found a Oil leak that wasn't disclosed on the dekra report. In-between the drive a number of calls had been made between webuycars and Innovation group requesting for a warranty to be in place. Innovation advised that the Car details cannot be found on their Database. And that we buy cars need to have this rectified. every 2 to 3 days i have made calls for the last few weeks right up until the 27th January 2025. Requested to speak to the FNI and the branch manager. Raised concerns and complaints. Not a single thing has been done to date and this being the 3rd vehicle purchased from the company. such poor service from the the entire team as a whole, from the sales person failing to respond to messages, to the Fni and the branch Manager.