Platinum Vehicle purchased with damage to drive side

I purchased a car from WeBuyCar Midstream. The car was purchased when the warehouse was already busy closing we didnt do a test drive and the lights was off when the car came from the Dome branch.

The next day my husband reported that he was not happy with the vehicle as we were not told that it was an accident vehicle and only saw the right hand side of the car and the damage and poor workmanship the next morning.

Since then, my husband has lodged a complaint (***). We have submitted a quote on 03 April. My husband has to call daily for updates however, we can never reach the person handling the case. They say its take 72 hours to conclude.

No client service at all. This only exists when trying to make a sale, then disappears. Even if you have no feedback, one can call and say hi I am calling to let you know that this is where the matter stands and we are still awaiting a conclusion or its being investigated. But you say something.

This is ridiculous.