Perfect example of incompetence

Let me start by saying , i would rather walk to work for the rest of my life before i ever buy a car through webuycars again.

I bought a vehicle from them(silver lakes) dekra report marked everything as very good meaning i shouldnt have any problem with the vehicle. a week later the car has serious issues with black smoke coming out of the vehicle the clutch seems to have gone and the entire vehicle rattles when you try to drive.

Reported this and was told i need to get it to a workshop which wasnt possible at the time as they havent paid back my deposit i put down 2 weeks after i got the vehicle even though they stated it takes 72 hours.

They then said they would collect the vehicle in which case i waited another 2 weeks and the bank had to speak to them before we got anywhere, they then **** to the bank and said i dont reply them that is why it is taking so long, i then provided evidence to the bank that they have contacted me a long time ago and i did answer them they just didnt do anything.

Once this was provided they collected the vehicle , it is now once again 2 weeks later and i dont know where the vehicle is what is wrong with it or have they even started the cancellation.

If i ask the bank they have no idea , when i speak to webuycars they dont know either.

i couldnt even finish the R300 diesel in the vehicle before it broke down on me , and now it has been almost 2 months of back and forth arguing and all of that has amounted to just about nothing.

Nothing has happened and nothing has been done. At this point in time i am paying an installment due to lack of service because they are just sitting on their ass and i am paying for it.

I dont even know where the car is and i couldnt even drive it.

Dont think the company itself is bad , but check out your salesman beforehand as everything goes through the salesman. And mine is completely useless.

Their service is exceptional until you have paid for the car the moment they have their money from you they honestly do not care anymore and you will fight with them for months , you cant speak to a manager or supervisor you are stuck with the useless salesman.