Paying Policies for nothing!

<div>I have bought 3 cars from We Buy Cars and every time the F&amp;I team (all branches) try and sell you different Credit Policies as an add on to your Credit agreement. I have on 2 occasions taken Credit Life insurance and Credit Shortfall insurance because my insurer at the time did not cover shortfall. The problem starts when you don't need this insurance anymore. First I contacted Hollard who's name is on the Insurance document as the underwriter of the policy. They could not even pick up my name or ID number on their system as an insured client. The Debit order that goes off my account also only reflects WBC for both policies. After months of trying to get hold of 2 separate F&amp;I's: ++++&nbsp; at the Midstream Branch and ++++ at the Silver Lakes branch I finally got hold of ++++. (Just as a note, if you contact WBC for after sale related matters you go to a call centre and you can never speak to the people who the matter relates to). I told her that I was extremely unhappy because I have not been able to get hold of her or ++++ and that my policy doesn't even exists at Hollard. She said that she will cancel the policy and I subsequently got a reply from a company called Motovantage on the 9th of February to say the policy was cancelled. When my debit orders went off at the end of February both Policies was debited from my account again. I for one will not buy a Coke from a vending machine again at any WBC branch. Be very careful when you buy from WBC. They sell you all kinds of insurance but it's impossible to cancel and I'm not even convinced that they exist and WBC just don't care! I even copied +++++ who is their Customer Care Manager on the e-mails but nothing was resolved! Pathetic after sale service all round from a company who only cares about taking your money!</div>