LM
Lungile M

1 reviews | Active since Jan 2023

09 Jan 2023, 15:58

Pathetic Service From Brandon

Poor service from Brandon the sales person at Springfield branch. On the 03/01/2022 I went to fetch my car on my way home the vehicle broke down, I called Brandon he promise to send a tow truck till today he has not send a tow truck. He is now ignoring my call. EVEN WHEN I CALL CUSTOMER CARE THEY ARE NOT ASSISTING WITH ANYTHING.

0
Replies (2)
Webuycars.co.za
Webuycars.co.za's reply10 Jan 2023, 07:56
Official
Dear Lungile,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
LM
Lungile M's update10 Jan 2023, 14:23
Reviewer Update
********, after sending a review they contacted me and promise to send a tow truck till now they didn't send it, if i try to all them as soon as they hear that it me on the phone they cut the call but if i call with another number they answer it......I am still unhappy with the service i am getting. they told me the agent by the name of Simphiwe is going to call me but no 1 called me yet.