Pathetic Service at WeBuyCars (Durban - Sprinfield)

It is outrages that I have to resort to writing a review of a company in order to get my money back.

In January this year my husband bought a car from Webuycars in Durban. Upon purchase it was agreed that licensing, transfer of ownership of the vehicle etc. would be done by Webuycars for a fee, which we paid. We were in the process of moving to Cape Town the following week so we needed this to be sorted out as soon as possible.

However, fast forward a few months later, this still was not done and we were in a different province without up to date documentation for our vehicle.

Frustrated, as my husband had been liaising with the relevant people to sort this out from January, he had to take it upon himself to ensure that the vehicle was transferred and licensing was done. All that he required was to be REIMBURSED FOR THE AMOUNT OF R 1000.00 SINCE WEBUYCARS DID NOT CARRY OUT THEIR DUTIES EVEN THOUGH THEY HAD TAKEN OUR MONEY.

This might seem like an insignificant amount if you had just purchased a vehicle but it is the principle behind it. If we were shy of R 1000.00 I am sure we would have not been able to purchase the vehicle.

TO DATE WE HAVE STILL NOT HEARD ANYTHING DESPITE FOLLOWING UP TWO WEEKS AGO WITH THE CALL CENTER.