aD
asif D
1 reviews | Active since Jul 2016
12 Jan 2019, 14:59
Pathetic service at webuycars DURBAN
Absolutely pathetic service from mandla at Webuycars DURBAN. He does not respect a person's interest. I told him to call me once the price on a vehicle was issued so I could buy it. I was expecting a call the next day but sadly I received none. I later called the company enquiring about the same car and I was Informed that the vehicle was sold that very same morning. So my bottom line is. Do they just sell to every Tom **** and Harry for commission. Do they not take a person's interests What is the point of taking my name and number when clearly they don't call back. Absolutely pathetic service.
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Webuycars.co.za's replyOfficial
14 Jan 2019, 09:07Hi Asif,
Thank you for making us aware if this situation.
Unfortunately we cannot guarantee vehicle availability if a deposit is not paid on the vehicle. With regards to your situation, we understand that a deposit could not have been paid as the vehicle was not priced, and therefore we agree that the service you received is unacceptable and we truly apologize for the inconvenience caused to you.
We'll ensure that our Durban Branch Manager contacts you as a matter of urgency to discuss the matter further.
Regards,
Thank you for making us aware if this situation.
Unfortunately we cannot guarantee vehicle availability if a deposit is not paid on the vehicle. With regards to your situation, we understand that a deposit could not have been paid as the vehicle was not priced, and therefore we agree that the service you received is unacceptable and we truly apologize for the inconvenience caused to you.
We'll ensure that our Durban Branch Manager contacts you as a matter of urgency to discuss the matter further.
Regards,
Webuycars.co.za's reply14 Jan 2019, 09:07
Official
Hi Asif,
Thank you for making us aware if this situation.
Unfortunately we cannot guarantee vehicle availability if a deposit is not paid on the vehicle. With regards to your situation, we understand that a deposit could not have been paid as the vehicle was not priced, and therefore we agree that the service you received is unacceptable and we truly apologize for the inconvenience caused to you.
We'll ensure that our Durban Branch Manager contacts you as a matter of urgency to discuss the matter further.
Regards,
Thank you for making us aware if this situation.
Unfortunately we cannot guarantee vehicle availability if a deposit is not paid on the vehicle. With regards to your situation, we understand that a deposit could not have been paid as the vehicle was not priced, and therefore we agree that the service you received is unacceptable and we truly apologize for the inconvenience caused to you.
We'll ensure that our Durban Branch Manager contacts you as a matter of urgency to discuss the matter further.
Regards,