Pathetic service.

I called the branch it Gosforth park Germiston to ensure the car was still for sale from a advert I saw on auto trader . It was a 2012 Mercedes Benz A class. The ad rated the car with 4stars in excellent condition. I dove Frome Pretoria to Germiston to view the car. I arrived a a sales counter with a large amount op sales people standing around it. I had my phone open on the advert that I showed a person I thought was a sales person. Now he said come with me and we walked and we walked up and down trying to locate the car. Please not I am a retired 70 year old man trying to keep up walking behind this man that still not identified himself. I had to say to him as he was 10 steps ahead of me please not to talk with his back to me while we walking. He then stopped and asked a few other staff if they knew were it could be located. He was then directed to the mezzanine floor and off we went once again. Needles to say it was also not on the mezzanine floor. Then he opted his laptop and started searching on that.still he was not sure if the car was there or not. So off we go down the stairs and to the cabin that holds all the keys. So there he found the keys and someone else to confirm were the car actually was parked. We arrive at the car ,he unlocks it starts the engin and of he goes to talk to someone else. I was surprised to se a sun roof on the car which was not mentioned in the advert. I also noticed that the black vendor on the bonnet and the windshield was missing as well as the front mudguard was loose. When I inquired would these things be fixed if I bought the car. No he says it is as is. I then complained and said that this was not visible on the advert. He the ask to read the advert and said if these damages are not mentioned he will ask the manager. But says he firstly get the credit sorted out then he will ask the manager and led me to some other counter were I was suppose to meet a Capitec staff. He the excused himself to get another car out the way and left me standing there. Obviously there was no Capitec person in waiting and why on earth would I apply for a loan to buy car car that has parts missing only then later told that they could not get it fixed. At this point I was fed up and starting to leave the store. At the exit this no name man appeared and said bye bye.i said to him that I think he is the poorest sales person I have ever met and I want to see a manager. He then quickly palmed me off to a young man who stuck out his hand and greeted me and gave me his name. I asked him what the name of the sales person was and told his name was Craig. The young gentleman disappeared and a miss Zaaiman I believe the team leader came to assist me. So off we go to her office and she tries to look up this car and it's defects. She then finds a similar looking car and says all she has see on the computer is that is has an oil leak and two bad tires. She then promised to deal with Craig and I left. What pathetic service. Their national add talks about how clean there cars are. Miss Zaaiman also confirmed that all the cars have sticker and only the ones with gold stickers were in perfect condition. It certainly did not mention sticker preference on their advert either. I fortunately will never buy a car from We buy Cars ever and what you read on Hello Peter is exactly the truth and hundreds of customers will not lie