Pathetic service

I bought a vehicle from We buy cars in November, 6 days later we picked up an undisclosed fault..followed the protocol sent it for a check up and submitted the quote, only for them to decline the quote, saying it doesn't align with the conditions report and me the customer should have fully inspected the vehicle before signing the OTP.

Don't get me started about the pathetic customer service we received from day at the Springfield Durban branch. The total non existence of customer service. Countless calls with no answer, no after sales care...terrible terrible service so say the least. If you want to be stuck with a faulty vehicle then disregard my experience.

Would be easier just purchasing at a dealership trust me on this.