PATHETIC EXPERIENCE HERE 4 TIMES IN A ROW

This review isn't even worth the 1star.

After we already laid a complaint and experienced bad service, my partner and I went back again today to the Midrand branch to see if anything had changed and we'd finally be assisted.

Mind you, this is the 4th time we are going back to try and be helped. We immediately speak to a lady in the front on the microphone and ask to test drive a car. She goes on to tell us how they can't assist us on a Sunday due to them not being able to finance the car on a Sunday. We wanted to TEST DRIVE. poor pathetic attitude, next thing she's gone.

Shortly after we approach one of the sales guys and ask for help to test drive the car. The attitude was even worse as he asked us how much the car was that we wanted to test. My partner said he wasn't sure, but asked how it was relevant as we wanted to test drive. He said 'so if the car is a million rand I'm just meant to Give you the keys?'

Honestly, whether a car is 10k or a bar, we were customers in need of help not just ONCE, but for the FOURTH time.. Each time we have not been assisted, or met with this absolutely trash attitude.

This just proves that you can be the biggest, but not the best.

Happy to say that smaller dealerships actually value their customers and treat them with more respect. My. Partner and I both work in sales jobs so we understand first hand what good service looks like! DON'T EVEN WASTE YOUR TIME TO GO.

Sincerely ****ed off would-have-been customer.