1 reviews | Active since Mar 2024
Pathetic
I bought a Land Rover Evoque in September 2024. 3 weeks later the starter motor exploded and I was stuck at the side of the road. Many emails, calls , WhatsApps later (It is now November) the cars starter motor has only been replaced, and its transmission needs to be reset. I was promised 3 weeks ago that it would be looked at and every time I ask for an update or any help I am left with no answer for days on end. I have been without my vehicle for 2 months now, have not been able to get to the office, which affected my pay in this time and job security as well. But still no word, no work, no earnest sense care from customer care on this at all. At this point I believe they are trying to run out the clock, let 6 months pass by, allowing me not to return the vehicle.
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Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing your concern to our attention.
This matter has been investigated and feedback has been provided to you accordingly via email.
We regard this matter as closed.
Regards
Thank you for bringing your concern to our attention.
This matter has been investigated and feedback has been provided to you accordingly via email.
We regard this matter as closed.
Regards
Thank you for bringing your concern to our attention.
This matter has been investigated and feedback has been provided to you accordingly via email.
We regard this matter as closed.
Regards
Thank you for bringing your concern to our attention.
This matter has been investigated and feedback has been provided to you accordingly via email.
We regard this matter as closed.
Regards
