Only giving 2 stars because my 1st experience was good

Only giving 2 stars because my 1st experience was good. But not the 2nd purchase And now I’m so disappointed ☹️ with how they just start ignoring you after the sale has gone through have been sending text to be assisted with the car I just bought and my salesmen Reinard was not available and Marco Esterhuizen kept saying he will ask him to contact me and today I’m told by my salesman they never gave him any news about me needing assistance and now I’m not sure who’s fault is it because I’ve done my part, please assist me here hopefully someone will attend to me