OF
Oliver F

1 reviews | Active since Nov 2017

18 Feb 2025, 11:39

Online auction be aware of the photos.

I paid a deposit to bid on an online auction. I won the bid and went to view the vehicle. The bonnet could not be opened, and the accelerator got stuck. I informed Lmarch the sales agent that I would not continue with the deal. I was informed later that day that I would forfeit my deposit . I sent We buy Cars 3 mails and have not received any feedback. This is a money making business as the car that was on the auction should have been in a s****yard. Their mail states if the sale is not concluded within 48 hours they may sell the car to another customer. Every sale that is not concluded receives we buy Cars a quick R4000. This is not in the interest of consumers.

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Replies (3)
Webuycars.co.za
Webuycars.co.za's reply18 Feb 2025, 11:43
Official
Dear Oliver,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
OF
Oliver F's update18 Feb 2025, 11:55
Reviewer Update
Good day,

Thank you for your reply.

I'm awaiting positive feedback from your side.
I've purchased 3 vehicles in the past month.
My previous business dealings have all been pleasant, I do not accept the appalling service I received in the last deal.

Kind regards
Oliver Fox
OF
Oliver F's update18 Feb 2025, 15:45
Reviewer Update
I received a message offline informing me that my deposit will not be refunded.
I purchased a previous car on an auction and the car had a problem and the whole deal was cancelled. You are busy using auctions to obtain money in a dishonest manner.
We buy Cars have cameras and security protecting thier business and money. You hide behind terms and conditions to ***** money from the public particiting in your auctions. I don't have security or cameras safeguarding me from a big business like you *****ing my honest horde worked money.
I will be publishing this on more social networks. Be aware of big businesses using their terms and conditions to ***** from the general public.