Not the best service

Dear we buy cars, As you are aware my husband and I purchased a Mercedes benz c180 from the jhb south branch. To bring forward the following to your attention, 1. When a young couple comes to the showroom please advise your sales person that they are working for we buy cars and ever-present irrespective of age/race/gender should be treated with the utmost care and respect. The sales person duty would be to smile and be courteous towards the client as we are the people who are buying the vehicle and being polite does not kill a person in fact it may just motivate the person to be more intrested in purchasing the vehicle. 2. When a person wants to trade in a vehicle make sure that the person reassures the client and make him feel as though he is on the client side, eventhough he is working for we buy cars , he should not come across as an **** who doesn't care if the car is bought or not. 3. My experience with the jhb south team is pathetic, no friendly face, no warm welcome, no sense of gratitude from the sales person , infact the vehicle had not even been washed and desensitized as the sales person refused to do when I had requested. 4. We were not given the brief as to how to drive the vehicle the vehicle was brought to us and handed over. 5. I noticed whilst other sales rep took the time in getting their clients car cleaned and moved around having it parked behind a signt o say congratulations we were not given that privilege. To me it seemed ******. I took delivery of a car that had finger prints and not been cleaned because the sales rep refused to. This is by far the worse service I have received ever. This comments would be posted on hello Peter and social media because I feel that as a client who has paid upfront cash for a vehicle I was short lived the proper we buy cars experience. Thank you