Not taking customers serious

WE BUY CARS GERMISTON. I saw a car on Sunday the 4th of October I went through steps with the application online,they sent me confirmation and assigned Ceilia klopper to assist me i have been waiting for her call she hvnt made a move and this is the 2nd time .I then decided to text her on WhatsApp the she never responded me I tried calling she never answered. Im sure she jst checked my profile and application and saw thet im working retail n deleted it m very sad because Im still interested into the buying the car my reference is *** WE BUY CARS GERMISTON please do sumthn