1 reviews | Active since Sept 2016

01 Dec 2021, 12:44

Not ready for a test drive

My experience so far. Last week Wednesday I expressed my interest in a vehicle at the PE branch via the internet. Thursday afternoon I received a call and I said that I live quite a distance out of town and would like to see it on Saturday. I was told that the vehicle will be ready for a test drive. I arrived on Saturday, no one knew about me coming to view. The right rear tyre was flat. There fuel tank warning was on. The fuel flap couldn't be opened because of a broken cable. So I've got the salesmans business card, tried twice to call him this morning and he doesn't answer. So I'll wait patiently again to see what transpires.

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Replies (3)
Webuycars.co.za
Webuycars.co.za's reply01 Dec 2021, 13:51
Official
Thank you for making us aware of your experience with us. Your query is being investigated through our centralised customer care system. We will provide you with feedback as soon as possible. Regards 
's update23 Dec 2021, 11:59
Reviewer Update
So I picked up my vehicle on the 18th. Drove home, happy with my vehicle. On the weekend I discovered that the license expired end of Sept. Sent a WhatsApp to the salesman with a message back that the lady will call me back, never happened. I emailed the lady last night, no reply. This morning I had to pick up parts in PE, so I made a turn at the PE branch only to find out that there's no temporary license for me. I need to return after 4pm. Well lady I live and work a distance out of town. So what now?
Webuycars.co.za
Webuycars.co.za's reply23 Dec 2021, 12:17
Official
Thank you for your feedback. We are busy investigating the matter and will provide you with feedback as soon as possible. Regards