AC
Ansie C

1 reviews | Active since May 2021

12 Apr 2023, 12:14

Not getting response about refund

We paid a R2500 reservation deposit for a car, upon viewing it was in worse shape than we expected and we could not find anything else we wanted. I have been emailing and phoning about the refund, emails go unanswered, and 2 people has hung up on me during a phone call. This seems to be the last resort now.

0
Replies (3)
Webuycars.co.za
Webuycars.co.za's reply12 Apr 2023, 14:31
Official
Dear Ansie

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
AC
Ansie C's update17 Apr 2023, 09:05
Reviewer Update
Thank you this was sorted. Unfortunately not by the first person who contacted me. Thank you Juandre and Cherize for your help.
Webuycars.co.za
Webuycars.co.za's reply17 Apr 2023, 09:11
Official
Thank you for your feedback.
Kind regards.