OP
Obakeng P
1 reviews | Active since Sept 2018
25 Jan 2023, 18:33
Not a happy client
I bought a car at work buy car midstream on Saturday the report on the car did not indicate anything about breaking systems to my surprise after 3 day's of having the car it is showing that the system is not OK an the alignment is also not OK I call the sales rep Khutso the manager Daniel there were not helpful at all telling me that I need to log a complaint that I did on Tuesday today it's Wednesday no call from them I regret buying a car that I will be paying for the next 72 months at we buy cars midstream centurion
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Replies (3)0
Replies (3)
Webuycars.co.za's replyOfficial
26 Jan 2023, 07:48Dear Obakeng,
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Webuycars.co.za's reply26 Jan 2023, 07:48
Official
Dear Obakeng,
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
OP
Obakeng P's updateReviewer Update
26 Jan 2023, 17:08i would like to make a note that the service at we buy cars calls center is bad i had 2 agents hanging up on me namely shenela and raedewaan because i called asking to speak to an agent that is handling my case by the name elnoleen this agent i asked her to get back to me after receiving documents she asked me to send to my surprise she did not make notes on the system about my case this i was told by Raedewaan I HAVE logged a complaint with them for selling me a car that has problems but no one cares
OP
Obakeng P's update26 Jan 2023, 17:08
Reviewer Update
i would like to make a note that the service at we buy cars calls center is bad i had 2 agents hanging up on me namely shenela and raedewaan because i called asking to speak to an agent that is handling my case by the name elnoleen this agent i asked her to get back to me after receiving documents she asked me to send to my surprise she did not make notes on the system about my case this i was told by Raedewaan I HAVE logged a complaint with them for selling me a car that has problems but no one cares
Webuycars.co.za's replyOfficial
04 Feb 2023, 10:01Good Day,
Thank you for bringing your concern to our attention.
This matter has been investigated and feedback has been provided to you accordingly via email.
We regard this matter as closed.
Regards
Thank you for bringing your concern to our attention.
This matter has been investigated and feedback has been provided to you accordingly via email.
We regard this matter as closed.
Regards
Webuycars.co.za's reply04 Feb 2023, 10:01
Official
Good Day,
Thank you for bringing your concern to our attention.
This matter has been investigated and feedback has been provided to you accordingly via email.
We regard this matter as closed.
Regards
Thank you for bringing your concern to our attention.
This matter has been investigated and feedback has been provided to you accordingly via email.
We regard this matter as closed.
Regards