O.
Olisha .

1 reviews | Active since Aug 2022

15 Jan 2024, 16:12

Non functional car

So firstly I was under the impression we buy cars sells working cars 😂 was that a joke . Please do not waste your time buying here . The dekra report for their cars is incorrect and secondly their after sales customer service is pathetic. And thirdly they will refuse to assist you and sell you a non working car . You have to chase the agents for a resolution Of which they find time to argue instead of providing a resolution. I received a car within the month of December it stopped working , switched off and now we buy cars mentions that they will not assist . PLEASE DO NOT BUY CARS HERE . THEY WILL NOT ASSIST YOU . PATHETIC REALLY YOU **** HARDWORKING PEOPLE OF THEIR MONEY??!?!

0
Replies (3)
Webuycars.co.za
Webuycars.co.za's reply16 Jan 2024, 08:46
Official
Dear Olisha

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
O.
Olisha .'s update16 Jan 2024, 09:19
Reviewer Update
I'm so sure . We were told today after expressing your report is wrong and invalid that we are not going to be helped even if the report is invalid 😂 please people DO NOT BUY FROM WE BUY CARS
I am currently pregnant and the amount of care that the agents have is baffling 😂
I sold them a working functional car and in return I have this trash .
WE NEED TO TOW OUR CAR THAT WAS PURCHASED A FEW WEEKS AGO FROM WE BUY CARS .
THE AGENTS RESPONSE WHICH I HAVE RECORDED FOR LEGAL PURPOSES IS BASICALLY WE NOT GOING TO HELP YOU EVEN THOUGH THE REPORT IS INCORRECT
Webuycars.co.za
Webuycars.co.za's reply14 Feb 2024, 12:55
Official
Good day,

Thank you for bringing your concern to our attention.

This matter has been investigated and feedback has been provided to you accordingly via email.

We regard this matter as closed.

Regards