RK
Rasool K

1 reviews | Active since Nov 2010

29 Jan 2024, 20:11

Non-existent after-sales service

Purchased a vehicle from WeBuyCars, paid cash, and paid in full. It took over two hours for a release note because the salesperson did not capture my payment. Five weeks later, I am still waiting for the vehicle's paperwork to be sent to me. In the meantime, the roadworthy that was supp**** with the vehicle will expire. Had I known that I would have such issues, I would have never made the purchase at all! Pathetic (non-existent) after-sales service, to say the least. Buyers, be aware of what you are getting yourselves into before purchasing a vehicle from WeBuyCars. I certainly won't be paying WeBuyCars for after sales headaches ever again!

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply30 Jan 2024, 08:33
Official
Dear Rasool

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards